FULL SHIPPING & RETURNS INFORMATION

SHIPPING COST

Purchases sent within NI/UK and ROI will cost £4.99.

Bulky or fragile items may incur an additional delivery charge, you will be notifed of this before your order is dispatched.

Outside NI/UK and ROI? Contact us for further details.  

DELIVERY TIMES

Once you have placed your order you will receive an automated confirmation email.

We are a small business and orders will be dispatched within two working days.

  • NI/UK customers should expect their delivery 3 – 5 working days after dispatch
  • Republic of Ireland customers should expect their delivery 3 - 7 working days after dispatch

Please note: Items purchased after 5pm on Friday and over the weekend will not be sent until Tuesday.

RETURNS

If for any reason you are not happy with your purchase, please contact us within 5 working days of receiving your order, via email shop@thenestonline.co.uk outlining the reason for your return.

The order must be returned to us within 14 working days of receiving it. You can return it to our store either in person, by post  or courier.

Items must be returned with the correct tags and labels intact and in an un-used and re-salable condition together with the original dispatch note enclosed. Your statutory rights are not affected by our returns policy.

The Nest reserves the right to refuse an item if it's determined it has been used and suffered wear and tear.

Refunds will be credited to your original method of payment.

Please send your return order to:

RETURNS
The Nest
5 Main Street Broughshane
County Antrim
BT42 4JW

Return delivery costs will be the responsibility of the customer. Please note that the item(s) are your responsibility until they reach us. We recommend that you use a courier service or Royal Mail’s registered post, keeping a note of the reference number.

GOT A QUESTION? DROP US A LINE AT shop@thenestonline.co.uk